Incoming Resources
- Sell yourself first, the most critical element in every sales effort, Thomas A. Freese
- Satisfied customers tell three friends, angry customers tell 3,000, running a business in today's consumer driven world, Pete Blackshaw
- Likeable social media, how to delight your customers, create an irresistible brand, and be amazing on facebook, twitter, linkedin, instagram, pinterest, and more, Dave Kerpen
- Good profit, how creating value for others built one of the world's most successful companies, Charles G. Koch
- Trailblazer, the power of business as the greatest platform for change, Marc Benioff and Monica Langley
- Co-create, how your business will profit from innovative and strategic collaboration, David Nour illustrations by Lin Wilson
- Uplifting service, the proven path to delighting your customers, colleagues, and everyone else you meet, Ron Kaufman