Bibliograph

The simple truths of service, inspired by Johnny the bagger, Ken Blanchard and Barbara A. Glanz

Type

Label

The simple truths of service, inspired by Johnny the bagger, Ken Blanchard and Barbara A. Glanz

Language

eng

Illustrations

illustrations

Index

no index present

Literary Form

non fiction

Main title

The simple truths of service

Oclc number

920853388

Responsibility statement

Ken Blanchard and Barbara A. Glanz

Sub title

inspired by Johnny the bagger

Summary

If you want to convert your customers to "raving fans," it's time to think outside the box of traditional customer service. True story about Johnny, a very special young man whose creative choices changed the culture of his company. His story, along with many others, provides a tool kit for the success of your company by sparking the ways your employees interact with your customers

Target audience

adult

Contributor